• Were helpful1 votes
  • Price raised1 votes
  • Marks on brand new car1 votes
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I got a wish you'll put in a year and a half to two years ago and basically I had air seeping in to my car I asked them to fix the problem and they told me that they could not find the paperwork also and I pay with a card Add comment

These guys suck!!! not only charging $350, but I book an 11am appointment...they didnt start working on my car till 2pm. Ridiculous!! Then after i complained, got nothing but rude *** customer service!! I will never recommend or even consider them for any business!!! This is the Safelight in Astoria!! Add comment

Had small gravel pit fixed a couple weeks ago in Tucson on Ina Rd.Was told by the technician that if for any reason we were not happy with it to bring it back and they would re do it. Well it grew 3 little fractures. So I took it back and Angel (a tech) said they NEVER redo them but he could install a new windshield. I ask for a manager he said one was not available. I will be calling corporate. Add comment

  • Jan 27
  • Service Centers and Customer Services
  • Truck Windshield
  • 132

Safelite uses aftermarket glass and rubber seals that don't fit properly. I am completely disappointed with their product and work. I plan on having a windshield installed by a glass company that is trusted and local to my area. The Safelite windshield protrudes out from the top corners on my Ridgeline truck.....never again! Beware of poor product and service. Their customer service is merely... Read more

Was this review helpful? 2 1

  • Jan 19
  • Service Centers and Customer Services
  • Windshield Replacement
  • 2
  • 2
  • 145

Had the cracked windshield replaced at their shop. About a week after the replacement, I noticed the washers didn't work. The wipers worked, but not the washer. Took it back. The Tech proved to me that the lines were not clogged. The Tech said it must be the fuse. I said they worked when I came in. He didn't offer to fix it, he said I should change the fuse. I changed the fuse AND the relay. I... Read more

Was this review helpful? 0 1

Quote was $350. Aaron auto glass did it in my driveway for $115. Safelite is ridiculous. Add comment

  • Jan 11
  • Service Centers and Customer Services
  • Topton, Pennsylvania
  • Windshield Replacement
  • 341

I actually had a large hawk smash into my windshield and crack it. They came to my house and about 20 minutes after the guy started, he knocked on my door and told me that as he was starting to remove the windshield he noticed some signs of rust and said he would not continue and that I should take my vehicle to a body shop and have them remove the windshield and check/fix the rust. I didn't... Read more

Was this review helpful? 1 3

I had an 8:00 appt so i dropped it off and went for breakfast. When i returned in an hour they had t even touched it. They said they thought it was just a drop off! So it would take another hour amd a half!! Whats the use in having an appt if they dont look at the paperwork ??? I told them i had an appt and it was confirmed. Add comment

  • Dec 23, 2014
  • Service Centers and Customer Services
  • Latham, New York
  • Windshield Replacement
  • 192

Safelite company came to my work to replace my windshield unfortunately it didn't rain for two weeks as it did rain I noticed it was leaking into my light I called them they said they could set an app however it was suppose to rain the next two days so finally they said to come at 300 I get there after talking to a district manger the people at the shop say we have no time to get it in tonight... Read more

Was this review helpful? 1 1

I just had my 2013 jeep painted brought it to safelight for a windshield and they scratched the just painted side of my truck and refuse to pay!! How is this possible. I would never recommend to anybody!! 6318346168 Add comment

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