I am a former employee of Safelite
Autoglass, I was not fired or terminated. I worked for their Sacramento CA and locally here in the
DFW area and quit my job there because of their poorly trained techs. basically I got tired of cleaning up after people who had no business replacing auto glass, I WOULDN'T LET ONE OF THEM FIX MY BYCICLE to put it softly. A brief point I want to make is that I have the credentials to say what I am saying now with 10 years in the glass business management and installing. They manufacture their own glass and it is of very poor quality as an installer I had countless incidents of parts not fitting correctly or breaking during installation. I will keep it short by explaining the training these armatures are working with, they have a turn and burn process and put guys that start with no experience and train them for a 90 day period and throw them out on their own to fix your vehicle, are you comfortable with that? Note the proper replacement of your windshield could be the difference between life and death, you airbags depend on your windshield to operate and in the event of a head on collision or vehicle roll over you could be killed by an improper replacement. I have witnessed first hand that the adhesive they use is cheap and fails often, failing by not firmly adhering to the glass, trust me I am not a
disgruntled employee by any means. I simply want people to do some research on safety and ask the right questions before choosing the company that will perform this service.
1. Written by BEWARE, on 07-07-2010 15:40
GO WITH YOUR LOCAL AUTO GLASS SHOP - GIVE THEM THE BUSINESS AND NOT THIS RIP OFF OF A COMPANY.
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2. Written by wow, on 05-07-2010 20:23
Glassman234... What a load of absolute nonsense! Safelite gives the Tech's proper training and also makes sure they are certified with the knowledge to make an installation a safe and convenient one. You are without a doubt angry with Safelite for employment issues. You obviously wern't good enough to *** the business or you wouldn't have taken the time to be so spiteful. I'm glad you don't work here anymore! C-ya
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3. Written by Honestly, on 19-05-2010 21:41
The bottom line is this: Safelite IS the premier auto glass repair and replacement company in the country. Not all glass used by Safelite is manufactured by Safelite. The glass Safelite does manufacture, and all that it uses, meets or EXCEEDS DOT specifications. SIKA brand adhesives, the installation adhesive Safelite uses, is agruably the best available and the easily the most expensive. Safelite's Repair process and materials are as advanced as you will find in the industry. Safelite can afford to, and does, invest in the best. Being the largest company in the country, and no more prone to mistakes and accidents than any other company you will find, take comfort in the fact that Safelite has the best nationwide warranty available. Take what you hear on these websites with a grain of salt and question why someone who was so displeased working for a company, did so for 25 yrs.
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4. Written by Josh, on 01-04-2010 11:00
Thanks for the warning. I was considering calling them for a chip repair and decided to research them first. I wanted to see their business track record, what materials they used, how they did repairs, the quality of workmanship, and how they treated customers.
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5. Written by 25yr Safelite Employee, on 25-03-2010 11:33
I worked for this company for 25yrs. Wouldn't let them wash my car much less install anything that is part of the safety of my vehicle. Awful company to work for...our motto was "what does it take to be an installation tech? Blood in your veins and a cutout knife...
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6. Written by chelvis, on 18-02-2010 17:50
thanks for coming foward , they screwed my windshield up big time ,but they live in denial, they think they do perfect work ,,LOL...getting over on women customers...they will never touch anything I own again..
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